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demonstrate skills in using the Situational or Life Cycle theory of leadership
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identify employees who have the potential to grow from those who do not
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demonstrate how to give negative feedback without utilizing criticism
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explain how to match task requirements with individual strengths
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specify how to assess the motivational interest and capability level of
each employee
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describe the strategy for gaining employee commitment to self development
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list the six purposes of performance feedback and coaching sessions
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describe the four levels of delegation; specify when to use each level
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outline the process of making expectations clear so that good results occur
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outline how one listens verbally, visually, and kinesthetically
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identify the elements that create a self-motivating climate
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illustrate the listening skills of relection and paraphrase
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describe how to encourage employees to evaluate themselves
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specify how to assess the maturity of a work group
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